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ABOUT TO CHANGE FOREVER.
COMMUNICATE WITH
CUSTOMERS ACROSS
EVERY CHANNEL.
SMS and MMS
Rich cards, suggested replies, and verified sender branding where operator support is available. Registration is a separate process through Google and mobile network operators; the platform guides that workflow. Enterprise-grade brands with strong registration profiles typically see the highest approval rates.
RCS Business Messaging
Rich cards, suggested replies, and verified sender branding where operator support is available. Registration is a separate process through Google and mobile network operators; the platform guides that workflow. Enterprise-grade brands with strong registration profiles typically see the highest approval rates.
Apple Business Messaging
Rich cards, suggested replies, and verified sender branding where operator support is available. Registration is a separate process through Google and mobile network operators; the platform guides that workflow. Enterprise-grade brands with strong registration profiles typically see the highest approval rates.
WhatsApp, Viber and international
Rich cards, suggested replies, and verified sender branding where operator support is available. Registration is a separate process through Google and mobile network operators; the platform guides that workflow. Enterprise-grade brands with strong registration profiles typically see the highest approval rates.
Rich cards, suggested replies, and verified sender branding where operator support is available. Registration is a separate process through Google and mobile network operators; the platform guides that workflow. Enterprise-grade brands with strong registration profiles typically see the highest approval rates.
Voice integration
Rich cards, suggested replies, and verified sender branding where operator support is available. Registration is a separate process through Google and mobile network operators; the platform guides that workflow. Enterprise-grade brands with strong registration profiles typically see the highest approval rates.
ENTERPRISE
USE CASES
Large Global
Enterprise
A Fortune 500 with tens of thousands of employees across dozens of countries needs a messaging layer that multiple business units can share, with regional admins who only see their own turf, and language packs that match each region. They integrate with Salesforce, ServiceNow, and an internal notification system — with the AI assistant answering employee questions about procedures.
ENTERPRISE
USE CASES
Mid-Market Enterprise with Hybrid Voice and Messaging Needs
A logistics, healthcare, or retail company that already uses 46 Labs for toll-free and voice infrastructure adds messaging for customer care, satisfaction surveys, and operational alerts — all tied into the same contact and ticketing systems.
ENTERPRISE
USE CASES
CSP or MSP Reselling
to their Base
A communications service provider spins up a branded tenant, onboards their enterprise customers as sub-tenants, and resells messaging as part of their own portfolio — without building a platform. They keep pricing and packaging control.
ENTERPRISE
USE CASES
Campaign and Political Dialer Use Cases
Short-horizon, high-volume SMS with RCS upsell for well-known candidates, plus two-way AI engagement on policy positions and polling.
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ONE PLATFORM. EVERY CHANNEL.
AI FROM THE GROUND UP.
Meet TEX. Our new AI Agent. He’s here to help you and your customers.
And unlike point products where AI is a chatbot widget sitting on top of SMS, PeerEdge Messaging from 46 Labs treats AI as the foundation.
TEX can help each tenant configure its own assistant — with its own knowledge base, tone, language packs, escalation rules, and tool integrations. Fully trained on your customers.
TEX AI Use Cases
& Workflows
Appointment and reservation handling.
The assistant qualifies the inquiry, checks availability through a connected calendar or ERP, books the slot and sends confirmation across the customer’s preferred channel.
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TEX AI Use Cases
& Workflows
Customer service with auto-resolution.
The assistant detects negative sentiment, opens a ticket, checks connected systems (billing, order status, service status) for a likely cause, proposes resolution steps, and escalates to a human only if needed — with full context.
TEX AI Use Cases
& Workflows
Campaign engagement and re-engagement.
Outbound campaigns become two-way: recipients can reply with real questions, and the assistant answers using the tenant’s knowledge base. Every reply is a data point; segmentation and follow-up happen automatically.
TEX AI Use Cases
& Workflows
Internal and emergency notifications.
For internal comms (e.g., weather, safety, facilities), the assistant can handle follow-up questions about policy and procedures — reducing load on the people who would otherwise field the calls.
