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ABOUT TO CHANGE FOREVER.
SELL MESSAGING WITHOUT BUILDING A PLATFORM.
SO HOW CAN PEEREDGE MESSAGING
BENEFIT YOUR CUSTOMERS?
SMS and MMS
Full 10DLC support with guided TCR campaign registration. CSV import for contact lists, scheduled sends, campaign templates, and two-way conversational replies routed into the unified inbox.
RCS Business Messaging
Rich cards, suggested replies, and verified sender branding where operator support is available. Registration is a separate process through Google and mobile network operators; the platform guides that workflow. Enterprise-grade brands with strong registration profiles typically see the highest approval rates.
Apple Business Messaging
Branded, interactive conversations initiated from Maps, Safari, Siri, or your own digital properties, with the same AI assistant and routing as every other channel.
WhatsApp, Viber and international
Two onboarding paths for WhatsApp: enterprise-grade Meta Business registration and a lighter-touch SMB path. Viber coverage rounds out Europe and parts of Latin America.
Transactional and marketing email with HTML signatures, onboarding sequences, and integrated Calendly links. Useful for hybrid flows — for example, an email + SMS re-engagement cadence triggered by a CRM event.
Voice integration
The platform connects to existing 46 Labs voice and toll-free services. Use cases include post-call SMS/RCS satisfaction surveys, sampled call sentiment scoring, IVR with AI follow-up, and voicemail + transcription routed into the inbox.
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ONE PLATFORM. EVERY CHANNEL.
AI FROM THE GROUND UP.
Meet TEX. Our new AI Agent. He’s here to help you and your customers.
And unlike point products where AI is a chatbot widget sitting on top of SMS, PeerEdge Messaging from 46 Labs treats AI as the foundation.
TEX can help each tenant configure its own assistant — with its own knowledge base, tone, language packs, escalation rules, and tool integrations. Fully trained on your customers.
TEX AI Use Cases
& Workflows
Appointment and reservation handling.
The assistant qualifies the inquiry, checks availability through a connected calendar or ERP, books the slot and sends confirmation across the customer’s preferred channel.
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TEX AI Use Cases
& Workflows
Customer service with auto-resolution.
The assistant detects negative sentiment, opens a ticket, checks connected systems (billing, order status, service status) for a likely cause, proposes resolution steps, and escalates to a human only if needed — with full context.
TEX AI Use Cases
& Workflows
Campaign engagement and re-engagement.
Outbound campaigns become two-way: recipients can reply with real questions, and the assistant answers using the tenant’s knowledge base. Every reply is a data point; segmentation and follow-up happen automatically.
TEX AI Use Cases
& Workflows
Internal and emergency notifications.
For internal comms (e.g., weather, safety, facilities), the assistant can handle follow-up questions about policy and procedures — reducing load on the people who would otherwise field the calls.
